What we do

Behaviour Builds

We design and build run-able behaviour systems that help teams follow through, consistently.

Key activities
Discovery and observation, behaviour mapping, system design, building the assets (frameworks, playbooks, templates, facilitation guides, evidence rules), piloting and refinement, training and handover, light measures and ownership set-up.

Example outcomes
Clearer ways of working, higher adoption of new tools and processes, more consistent decisions, fewer resets, less time spent chasing follow-through, practical evidence of progress.

Timeframe
From 8-12 weeks (longer for multi-team rollouts or larger programmes)

What is a
Behaviour Build

A Behaviour Build is a designed system you can use for years.

You bring the context, constraints, and goals.
We do the research, design the structure, and build the assets.

The output is not a report that sits in a folder.
It’s a usable set of tools and ways of working that help the right behaviour show up more often.

What we build

Frameworks

Clear models for diagnosis and decision-making. Simple enough to use. Strong enough to hold.

Toolkits

Playbooks, templates, prompts, facilitation guides, AI tools. Built for day-to-day use.

Assessment systems

Standards, evidence rules, and practical capture tools, so progress is visible without heavy admin.

Programmes

Learning design and capability programmes for behaviour change. Think real practice, with simple routines that keep it going.

How a Build runs

1) Scope and set-up

We agree what “good” looks like in plain terms, and what the build needs to include. If you are unsure, we will also run a session to identify your high-value behaviours before we start. The ones that deliver the highest ROI.

2) Discovery

Interviews, observation, and review of what’s already there. We learn the reality first.

3) Design

We turn what we learn into a clear structure, logic, and draft tools.

4) Build and pilot

We create the full set of assets and try key parts early, so it’s shaped by real use.

5) Handover

Training, documentation, and support so your team can run it with confidence.